Availability Mode

Remote, In-Person

Languages

English (Fluent), Hindi

Expertise

QA, QC,

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About Me

Results-driven and Hands-on QA Lead with over 15 years of experience managing high-performing QA teams in various domains including BI, ERP, telecom and Data warehouse. Proven record in developing robust release frameworks, leading Automation projects ensuring comprehensive test coverage, and delivering high-quality results within tight deadlines. Strong communicator with a deep understanding of stakeholder needs and project requirements.

• Currently associated with Nokia Inc, Ottawa, Canada as Senior Application Tester since Oct 2021.
• Robust career spanning over 15 years in diverse roles, including Software Testing, Customer Support, and Product Owner.
• Possess extensive experience in building, coaching, and team management ( both on-site and offshore teams), while maintaining a hands-on approach throughout my career.
• Skilled in end-to-end management of QA processes, including planning, estimation, and tracking/monitoring across various SDLC methodologies (Agile, Iterative, Waterfall) while upholding the highest quality standards.
• Extensive hands-on experience in ETL testing (BOBJ Data Integrator), SAP ERP integration with BI products, manual testing services including functional, system integration, UAT, REST APIs (POSTMAN), GUI, and security testing.
• Expertise in test planning and execution, with a strong proficiency in documenting test strategies, test plans, testing tools, test cases, and test scripts derived from product requirements documents and epics
• Extensive experience in leading and managing test automation teams. Familiar with automation using Silk Test, Test Partner, and proprietary Nokia frameworks using Java and Python.
• As a Product Owner, I bring extensive expertise in analyzing user product requirements, crafting compelling user stories, and defining clear criteria for success. I excel at translating business needs into actionable technical requirements and use cases, ensuring alignment between stakeholders and development activities.
• SAFe 5.0 Certified Product Owner/Product Manager with expertise in Agile frameworks, adept at balancing product vision with tactical execution to deliver high-impact solutions. Skilled in prioritizing and refining product backlogs, collaborating with cross-functional teams, and driving alignment across stakeholders to meet business goals and enhance customer satisfaction.
• Proven track record of managing diverse customer accounts end-to-end, from initial POC through post-deployment, ensuring seamless transitions and rapid issue resolution through proactive communication and problem-solving.
• Collaborate closely with presales teams to deliver tailored customer insights, lead seamless onboarding, conduct impactful demos, and share in-depth product expertise to drive engagement and satisfaction.
• Served as the key representative for the line of business (LOB) in both internal and external Quality Management audits, ensuring compliance and displaying quality standards.

Function Expertise

• Customer Success
• Stakeholder Management
• Collaborative Approach
• Release Management
• Change Management
• Test Reporting & Presentation
• Written and Verbal communication
• Negotiation & Organizational skills
• Timely delivery

Skills 

• ERP, BI, SAP Lumira, ETL
• Linux, Windows
• Agile Engineering
• Silk test, Test partnerNokia’s framework
• Selenium /Testng
• SQL, Oracle, MariaDB, HANA, Neo4j
• Process Documentation
• Project Management
• Containers/Dockers
• Web Services, REST, SOAP, POSTMAN
• Test Management tools, Jira Xray, ALM
• Testing services
• Kafka, Key cloak, Kong
• Jira, Jenkins, Confluence, Git Hub
• CI/CD Pipeline
• Basic python/Core Java

Education

• Master of Computer Applications from Osmania University.
• Bachelor of Computer Science from Bangalore University.
• Data Analytics program from Digital Nova Scotia.

Work Experience

• Senior Quality Specialist, at Nokia Inc – Ottawa, Canada (Oct 2021 to Present)
• Customer Support and Product Delivery Manager at Nokia Software – Bangalore, India (10/2018 to Sept 2021)
• QA Manager/Product Owner/Test Architect at Nokia Software – Bengaluru, India. (01/2016 to 10/2018)
• Test lead at Sap Labs – Bangalore, India (09/2014 to 12/2015)
• Product Owner at Sap Labs – Bangalore, India (01/2013 to 08/2014)
• QA/Test Lead at Sap Labs – Bangalore, India (09/2004 to 12/2012)

Certifications & Awards

• SAFe 5.0 certified PO/PM
• Edureka certified Automation Tester using Selenium.
• Certified in Cybersecurity (CC).

Achievments

• Represented QA team in successful implementation of Agile methodologies within Nokia’s DO unit, optimizing project efficiency and collaboration.
• Led the integration of DevOps practices in Nokia’s DO unit, enhancing CI/CD pipelines and operational agility.
• Partnered with development teams and architects to enhance performance and optimize the SURE product.
• Spearheaded the design and development of automation frameworks at SAP Labs and Nokia, increasing test coverage and reliability.
• Collaborated with SAP Labs sales team to deliver compelling API management product demos, effectively converting prospects into clients.
• Established a high-performing QA team at EFI, laying a strong foundation for quality processes and standards.
• Have filed ideas related to as part of Finance Innovation in Sap Labs.
• Reduced test turnaround time from 6 weeks to 2 weeks with automation, constant process monitoring and improvements.